User Guide: Vista Manager AWC Plug-in version 3.10.0

# Floor Map Detail [Wireless Client View]

Client Location Estimation View
Wireless Client Count
Area Client History
Wireless Client Association View
Wireless Client List (Detail)
Client Definition List
Wireless Client History View
Client Location Estimation History
Wireless Client Roaming History
Wireless Client History (Detail)
Wireless Client Detail
Hops Detail
Wireless Client Log Detail

If you select "Wireless Client View" from the dropdown menu on Floor Map Details, the screen switches to the Wireless Client View screen.
If AWC was able to estimate the location of the wireless clients, then this view shows the clients' estimated locations on the Floor Map. This is called the Wireless Client Location Estimation View. If AWC was not able to estimate the location of the associated clients, then this view shows the clients arranged near their associated AP, to show affiliation. This is called the Client Association View display. These display optiions may be mixed, so that the Wireless Client View screen shows a mix of location estimation and association view for connected clients.

## Client Location Estimation View

The location estimated from the wireless client signals detected by the AP is reflected in the coordinates on the floor map.
This can occur when all the following conditions are met:

- The wireless client has connected to a Channel Blanket VAP.
- "Client Location Estimation History" is enabled in System Settings.
- Location information is calculated by the Wireless Client Location Estimation function.

If any of these conditions are not met, Client Association View will be displayed instead.

> Note

> > Client Location Estimation is available on this version of the AWC Plug-in combined with AT-TQ5403/5403e firmware version 6.0.1-1.x or later.

> Note

> > When using the Client Location Estimation View, set the floor map dimensions (vertical / horizontal) correctly and match AP placement with the actual environment.

> Note

> > System clocks on all the managed APs and the server running the AWC Plug-in must be synchronized.

> Note

> > This feature is available when the Retention Period for "Client Location Estimation History" in System Settings is set. If this feature is enabled, the maximum number of wireless APs that can have CB Profiles applied is 500 across the entire system.

Section 1

Table 1: Floor Map Header
Item Name | Description
--- | ---
Management Group / Floor Map Group | The floor map name and the management group of the selected floor map will be displayed.
"Client Definition" button | Shows the Client Definition List dialog box.
Radio dropdown menu | Select which radio band information to display from Radio 1, Radio 2, Radio 3, or "All Radios". The default is "All Radios". If you select "All Radios", wireless client information for all bands (Radio 1, Radio 2, and Radio 3) will be displayed.
View Selection dropdown menu | Lets you change what information is displayed on the Floor Map Details screen. Wireless Status View Wireless Client Smart Connect View Rogue AP View Add AP to Map Edit Area Edit Wall
"Back to list" button | Click to return to the Floor Map List screen.

Section 2

Table 2: Floor Map
Item Name | Description
--- | ---
Floor Map (Background) | The map image specified when you created the map is shown.
Wireless AP Icon | The AP icon placed on the floor map is displayed. Below the icon, the number of wireless clients that are associated, have been disassociated within 5 minutes, and have failed to associate within 5 minutes are displayed in the "x/x/x client" format. When you click an AP icon, only clients associated to the AP are displayed in the associated client list.
Wireless Client icon | Shows the wireless clients that have been connected to the AP on the map. Each estimated location is represented by a client icon. If a custom icon is defined to the MAC address of the wireless client on the "Group" list in the Vista Manager EX's "Asset Management" screen, the icon will be displayed. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Wireless clients in a disassociated/failed to associate state are indicated by a red X in the upper left corner of the icon. The confidence level of the estimated location is represented by the color of the circle superimposed on the wireless client icon, which is the hue of the spectrum, red to purple, as indicated in the legend. Clicking on the wireless client icon will display an estimated location circle based on the reliability of the location estimate. In addition, when the mouse pointer is hovered over the wireless client icon, the wireless client's location estimation information pops up.

Section 3

Table 3: Floor Map Wireless Client List
Item Name | Description
--- | ---
Details | You can click here to see client details such as Hostname, Username (based on WPA Enterprise), Duration, Client Name, Notes, SSID, Associating AP, and RSSI, in addition to the items displayed by default (MAC and IP addresses). Clicking Details again returns you to the default non-detailed view.
X Client | Displays the total number of wireless clients that are associated or have disassociated/failed to associate within 5 minutes to the selected wireless AP in the floor map.
Refresh Timer | The elapsed time since the last auto-update in the list and the time remaining until the next auto-update are displayed in a gray progress bar. The list is updated at the interval set for "Floor Map (Wireless Client)" in the "Refresh Rates" in the User Management menu (default: 5 seconds). You can also specify whether to pause or resume automatic updates by clicking Resume/Pause automatic update button on the right, or force the wireless client list to be updated by clicking the Manual update button.
Search Wireless Clients | You can search for wireless clients that are associated with a wireless AP on the floor map or that have disassociated/failed to associate within the last 5 minutes. The Search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "MAC Address", "IP Address", "SSID" or "Associating AP". To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Filter by tag | Narrow down the list of wireless clients by client status. Associated: Lists the wireless clients that are currently associated. When selected, it is displayed in green. Disassociated: Lists wireless clients that have disassociated within 5 minutes. When selected, it is displayed in blue. Failed: Lists wireless clients that have failed to associate within 5 minutes. When selected, it is displayed in red.
"History View" checkbox | Switches the page to Wireless Client History.
Checkbox | Lets you select wireless clients to be shown on the floor map. When you select a client, an icon and the MAC address of the client are shown near the AP with which the client is associated.
MAC Address | Shows the MAC address of the wireless client. The background color of the MAC address also indicates the status of the wireless client. Green: Indicates the clients that are currently associated. Blue: Indicates the clients that have disassociated within 5 minutes. Red: Indicates the clients that have failed to associate within 5 minutes.
IP Address | Shows the IP address of the wireless client.
Icon | Displays the wireless client icon shown on the floor map. If the wireless client is currently associated: If a custom icon is defined for the MAC address of the relevant wireless client in the "Asset Management" screen of Vista Manager EX, the custom icon will be applied. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Disassociated wireless client is also represented by a laptop icon with a red X in the upper left corner.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.

Section 4

Shows the legend for the Associated Client View.
The color of each cell in the legend represents the reliability of the location estimation of clients shown on the map.
The legend can be made invisible or visible by using a checkbox in the floor map control section at the bottom of the page.

Section 5

In the Wireless Client Location Estimation View, "Drawing Mode", "Healthiness Icon", and "Power Limit" are irrelevant and disabled.

Table 4: Floor Map Control
Item Name | Description
--- | ---
Grid | Lets you enable or disable grid lines on the floor map. Checking this shows grid lines on the floor map.
Legend | Lets you enable or disable the legend. Check to display.
Details | Whether to display the Wireless Client List. Check to display.
Floor Area | If areas have been created on the floor map (using the Edit Area page), lets you choose whether to display the areas. Check to display.
Device Counter | In the top left of the area on the floor map, indicates the number of wireless clients in the area. When "Client Location Estimation History" is enabled in System Settings, this displays the number of clients associated to the APs in the area, the number of associated clients estimated to be in the area, and the number of detected (not associated) clients estimated to be in the area.
Wall | If walls have been created on the floor map (using the Edit Wall page), this lets you choose whether to display the walls. Check to display.
Opacity | Specify the opacity of the floor map background image.

Section 6

Zoom In/Out buttons.
You can zoom in (+) or zoom out (-) of the floor map display. You can also use the mouse wheel scroll to zoom in or out.

### Wireless Client Count

In Wireless Client View, when Floor Area and Device Counter on the floor map control are checked, the areas on the map show additional information. The number of clients associated to the APs in the area, as well as the number of associated and detected clients estimated to be in the area, are displayed in the device counter in the top left of the area.
The device counter displays the following.

> Note

> > Associated/detected client estimation requires "Client Location Estimation History" in System Setting to be enabled, and also requires channel blanket operating on the APs on the floor map.

- X: Associated Clients
  Displays the number of clients in this area.
  The total number of wireless clients associated to APs in the area is displayed.
- Y: Associated Client Estimation
  Displays the number of clients that are associated to the channel blanket, and estimated to be in the area by the Client Location Estimation feature.
- Z: Detected Client Estimation
  Displays the number of clients that are detected and not associated to the channel blanket, and estimated to be in the area by the Client Location Estimation feature.

  > Note

  > > Detected client estimation only counts the clients that have requested association to the channel blanket VAP provided by the managed APs; that is, the clients that have sent probe requests to the channel blanket SSID. Clients that have never requested association to the channel blanket VAP of the managed APs will not be counted.

When you click on the device counter, the "Area Client History" dialog box will appear.

### Area Client History

When you click on the device counter of an area in the Wireless Client View, the "Area Client History" dialog box will be displayed.
You can see graphs of the number of estimated associated or detected clients over a period of two weeks, one day, or one hour. You can also see a list of recorded times of association or detection on a per client basis.

> Note

> > Clients associated or detected after displaying the "Area Client History" dialog box will not be shown in the counts. For a current count, close the dialog box and then display it again.

◼ Associated Client
◼ Detected Client

Table 5: Area Client History
Item Name | Description
--- | ---
Associated Client/Detected Client button | Displays the current mode in dark gray. Click on the other button in light gray to change the mode. Associated Client: For the selected display period, clients that are estimated to be in the area by Location Estimation and have been associated to the CB VAP are displayed. Detected Client: For the selected display period, clients that are estimated to be in the area by Location Estimation and have been detected but have not been associated to the CB VAP are displayed. Note Detected client estimation only counts the clients that have requested association to the channel blanket VAP provided by the managed APs; that is, the clients that have sent probe requests to the channel blanket SSID. Clients that have never requested association to the channel blanket VAP of the managed APs will not be counted.
Display period | The current display period is shown above the graph, in YYYY/MM/DD ~ YYYY/MM/DD format for two-week, YYYY/MM/DD format for daily, or hh:mm ~ hh:mm format for hourly graph. The top right of the graph indicates the display periods as Week, Day, and Hour. The present period label is displayed with a light gray oval underlay. Also, when displaying a short-term (1 day or 1 hour) graph, a link to the long-term (2 weeks, 1 day) chart is displayed at the upper left of the graph.
Graph | Displays a bar chart that shows the change in number of associated/detected clients in the area over the selected display period. The interval of the bar graphs depends on the display period: Two-week Graph: The change in the number of clients for up to two weeks is dislayed as a bar graph for each day. Click any bar on the graph to switch to the daily graph for the selected day. Daily Graph: The change in the number of clients for the selected day is displayed as a bar graph for each hour. If you select the current day, the graph shows each hour from midnight to the present. Click any bar on the graph to switch to the hourly graph for the selected hour. Hourly Graph: The change in the number of clients for the selected hour is displayed as a bar graph for each five minutes. When you mouse over a bar in the chart, a popup balloon shows the number of clients in that time period. In addition, arrow heads on both sides of the chart let you switch the contents to the next or previous period.
Client detection history list | Displays the MAC addresses and the detected times of the clients estimated to be in the area within the period by the Client Location Estimation feature. Client detection is performed periodically, and when the same MAC address is detected more than once, a detection is recorded each time. X Records: Displays the number of records of MAC addresses detected within the period. Search Clients: Search the detection records of associated or detected clients that are estimated to be in the area. The list displays the records that contain the string entered in this field in either the "Detected Time" or "MAC Address" of the current items. To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive. Detected Time: Displays the time that the MAC address of an associated/detected client is identified, in "YYYY-MM-DD hh:mm:ss" format. MAC Address: Displays the MAC address of an associated/detected client that has been estimated to be in the area.
"Exit" button | Closes the "Area Client History" dialog box and goes back to "Floor Map Details [Wireless Client View]".

## Wireless Client Association View

This view uses a link line to show an association between a client and an AP.

Section 1

Table 6: Floor Map
Item Name | Description
--- | ---
Floor Map Name | Shows the floor map name.
"Client Definition" button | Shows the Client Definition List dialog box.
Radio dropdown menu | Select which radio band information to display from Radio 1, Radio 2, Radio 3, or "All Radios". The default is "All Radios". If you select "All Radios", wireless client information for all bands (Radio 1, Radio 2, and Radio 3) will be displayed.
View Selection dropdown menu | Lets you change what information is displayed on the Floor Map Details screen. Wireless Status View Wireless Client Smart Connect View Rogue AP View Add AP to Map Edit Area Edit Wall
Floor Map (Background) | The map image specified when you created the map is shown.
Wireless AP Icon | The AP icon placed on the floor map is displayed. Below the icon, the number of wireless clients that are associated, have been disassociated within 5 minutes, and have failed to associate within 5 minutes are displayed in the "x/x/x client" format. When you click an AP icon, only clients associated to the AP are displayed in the associated client list.
Wireless Client icon | An icon representing an associated client. Clients checked on the list will be displayed on the floor map. The position the Client icon is displayed does not indicate the client's actual geographical location on the floor. If a custom icon is defined to the MAC address of the wireless client on the "Group" list in the Vista Manager EX's "Asset Management" screen, the icon will be displayed. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily.

Section 2

Table 7: Floor Map Wireless Client List
Item Name | Description
--- | ---
Details | You can click here to see client details such as Hostname, Username (based on WPA Enterprise), Duration, Client Name, Notes, SSID, Associating AP, and RSSI, in addition to the items displayed by default (MAC and IP addresses). Clicking Details again returns you to the default non-detailed view.
X Client | Shows the number of clients connected to the AP that is selected on the floor map.
Refresh Timer | Shows the status of the timer that automatically refreshes the page with the blue progress bar. The list is updated at the interval set for "Floor Map (Wireless Client)" in the "Refresh Rates" in the User Management menu (default: 5 seconds). You can also specify whether to pause or resume automatic updates by clicking Resume/Pause automatic update button on the right, or force the wireless client list to be updated by clicking the Manual update button.
Search Wireless Clients | Filter entries in the list by entering a partial string in the search box. The Search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "MAC Address", "IP Address", "SSID" or "Associating AP". To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Filter by tag | Narrow down the list of wireless clients by client status. Associated: Lists the wireless clients that are currently associated. When selected, it is displayed in green. Disassociated: Lists wireless clients that have disassociated within 5 minutes. When selected, it is displayed in blue. Failed: Lists wireless clients that have failed to associate within 5 minutes. When selected, it is displayed in red.
"History View" checkbox | Switches the page to Wireless Client History.
Checkbox | Lets you select wireless clients to be shown on the floor map. When you select a client, an icon and the MAC address of the client are shown near the AP with which the client is associated.
MAC Address | Shows the MAC address of the wireless client. The background color of the MAC address also indicates the status of the wireless client. Green: Indicates the clients that are currently associated. Blue: Indicates the clients that have disassociated within 5 minutes. Red: Indicates the clients that have failed to associate within 5 minutes.
IP Address | Shows the IP address of the wireless client.
Icon | Displays the wireless client icon shown on the floor map. If the wireless client is currently associated: If a custom icon is defined for the MAC address of the relevant wireless client in the "Asset Management" screen of Vista Manager EX, the custom icon will be applied. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Disassociated wireless client is also represented by a laptop icon with a red X in the upper left corner.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.

Section 3

Shows the legend for the Associated Client View.
The color of each cell in the legend represents the reliability of the location estimation of clients shown on the map.
The legend can be made invisible or visible by using a checkbox in the floor map control section at the bottom of the page.

Section 4

In the Wireless Client View, "Drawing Mode", "Healthiness Icon", and "Power Limit" are irrelevant and disabled.

Table 8: Floor Map Control
Item Name | Description
--- | ---
Grid | Lets you enable or disable grid lines on the floor map. Checking this shows grid lines on the floor map.
Legend | Lets you enable or disable the legend. Check to display.
Details | Whether to display the Wireless Client List. Check to display.
Floor Area | If areas have been created on the floor map (using the Edit Area page), lets you choose whether to display the areas. Check to display.
Wall | If walls have been created on the floor map (using the Edit Wall page), this lets you choose whether to display the walls. Check to display.
Opacity | Specify the opacity of the floor map background image.

Section 5

Zoom In/Out buttons.
You can zoom in (+) or zoom out (-) of the floor map display. You can also use the mouse wheel scroll to zoom in or out.

## Wireless Client List (Detail)

Clicking "Details" at the top of the client list in the "Wireless Client View" extends the list to show additional information including system information, wireless information and statistics.

Table 9: Wireless Client History List (Detail)
Item Name | Description
--- | ---
Details | Clicking this shows extra data, including the SSID, Associated AP and connection Duration, in addition to the default items (IP and MAC addresses). Clicking Details again returns you to the default non-detailed view.
X Client | Shows the number of clients connected to the AP that is selected on the floor map.
Refresh Timer | Shows the status of the timer that automatically refreshes the page with the blue progress bar. The list is updated at the interval set for "Floor Map (Wireless Client)" in the "Refresh Rates" in the User Management menu (default: 5 seconds). You can also specify whether to pause or resume automatic updates by clicking Resume/Pause automatic update button on the right, or force the wireless client list to be updated by clicking the Manual update button.
"System Info" / "Wireless Info" / "Statistics" buttons | Switches the contents of the list.
System Info
Search Wireless Clients | Filter entries in the list by entering a partial string in the search box. The Search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "MAC Address", "IP Address", "SSID" or "Associating AP". To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Filter by tag | Narrow down the list of wireless clients by client status. Associated: Lists the wireless clients that are currently associated. When selected, it is displayed in green. Disassociated: Lists wireless clients that have disassociated within 5 minutes. When selected, it is displayed in blue. Failed: Lists wireless clients that have failed to associate within 5 minutes. When selected, it is displayed in red.
"History View" checkbox | Switches the page to Wireless Client History View (Detail).
Checkbox | Lets you select wireless clients to be shown on the floor map. When you select a client, an icon and the MAC address of the client are shown near the AP with which the client is associated. A selection made through the detailed list view will remain when you go back to default (simpler) client list view.
MAC Address | Shows the MAC address of the wireless client. The background color of the MAC address also indicates the status of the wireless client. Green: Indicates the clients that are currently associated. Blue: Indicates the clients that have disassociated within 5 minutes. Red: Indicates the clients that have failed to associate within 5 minutes.
IP Address | Shows the IP address of the wireless client.
Hostname (NetBIOS) | Shows the NetBIOS host name of the wireless client.
Username (WPA Enterprise) | Shows the RADIUS username when using WPA Enterprise.
Duration | Shows the time duration for which the client has been connected to the AP. Note Make sure that the clock on the computer for browsing is set to the same date and time as the Vista Manager EX server settings. If a different time is set, the duration of wireless clients may not be displayed correctly.
Client Name | Shows the Client Name if defined in the "Client Definition List" dialog box.
Notes | Shows any comments entered in the "Client Definition List" dialog box.
Disconnect | Disassociates the wireless client connection. If the AP which the client is associated to supports instant disassociation, the "Disconnect" button will be shown. By clicking "Disconnect", you can immediately kick out the wireless client. Note You cannot select and disconnect multiple clients simultaneously. Please click the "Disconnect" button of each client. Note The feature is supported with TQ5403, TQ5403e, and TQm5403 firmware version 6.0.1-1.x or later; with TQ1402 and TQm1402 firmware version 6.0.0-0.x or later; or TQ6602 firmware version 7.0.0 or later. Note If the client device is set to connect automatically to the SSID, the client will be associated soon again after the disassociation. If you want to deny a specific client device permanently, consider using another authentication method such as MAC Access Control.
Icon | Displays the wireless client icon shown on the floor map. If the wireless client is currently associated: If a custom icon is defined for the MAC address of the relevant wireless client in the "Asset Management" screen of Vista Manager EX, the custom icon will be applied. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Disassociated wireless client is also represented by a laptop icon with a red X in the upper left corner.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.
Radio info
MAC Address | Shows the MAC address of the wireless client.
SSID | Shows the SSID the client is associated with.
Associating AP | Shows the device name of the AP the client is associated with.
RSSI | Shows the RSSI (Received Signal Strength Indicator) of the wireless client.
Noise | Shows the strength of the noise that is interfering with the client communication.
SNR | Shows the Signal to Noise Ratio. A larger SNR means there is less noise influence.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.
Statistics
MAC Address | Shows the MAC address of the wireless client.
Tx Packets | Shows the number of the packets sent to the client.
Tx Bytes | Shows the total size of the packets sent to the client.
Tx Drop Packets | Shows the number of discarded packets to be sent to the client.
Tx Drop Bytes | Shows the number of discarded bytes to be sent to the client.
Rx Packets | Shows the number of the packets received from the client.
Rx Bytes | Shows the total size of the packets received from the client.
Rx Drop Packets | Shows the number of received packets which were discarded.
Rx Drop Bytes | Shows the number of received bytes which were discarded.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.

> Note

> > "Noise Level", "SNR", "Transmit Packets Discarded", "Transmit Bytes Discarded", "Received Packets Discarded" and "Received Bytes Discarded" are not supported in this version.

## Client Definition List

With this list, you can define display names and notes for specific clients to help with identification in the Wireless Client View.
The client names will be used only in the Wireless Client View and Wireless Client History View. The IDS/IPS Report and Management Log screens will not be affected.

Section 1

Table 10
Item Name | Description
--- | ---
"Export as CSV file" button | Exports registered client definition to a CSV (Comma-Separated Values) format file.
"Import from CSV file" button | The "Import from CSV" dialog box will appear. "Select File" button: Opens a file dialog box to specify a CSV file. The CSV file must contain the following data: * Lines starting with "#" are ignored. 1st column: MAC Address 2nd column: Client Name 3rd Column: Note Note Only CSV format is supported for import. "Add" button: Register client definitions from the specified CSV file. "Cancel" button: Don't import from a CSV file.
"Add" button | Shows the "Add client definition" dialog box. MAC Address: Enter the MAC address of the client. Name: Enter a display name to show in the "Wireless Client View" or "Wireless Client History View". Should be 1 to 255 characters in length, with alphabets, numbers and symbols (including spaces). Notes: Enter a comment. Should be no more than 1,000 characters in length, with alphabets, numbers and symbols (including spaces). "OK" button: Saves the client definition. "x" button: Stops the client definition.

Section 2

Table 11: Client Definition List
Item Name | Description
--- | ---
X Client definition | Shows the total number of client definition entries.
Search client definition | Lets you search client definition entries. The Search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "MAC Address", "Name" or "Notes". To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
MAC Address | Shows the defined MAC address.
Client Name | Shows the defined display name of the client.
Notes | Shows any comments you entered about the client definition.
"Details" button | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.
Edit (pencil icon) | Shows the "Add client definition" dialog box. MAC Address: Enter the MAC address of the client. Name: Enter a display name to show in the "Wireless Client View" or "Wireless Client History View". Should be 1 to 255 characters in length, with alphabets, numbers and symbols (including spaces). Notes: Enter a comment. Should be no more than 1,000 characters in length, with alphabets, numbers and symbols (including spaces). "OK" button: Saves the client definition. "x" button: Stops the client definition.
Delete (trashbin icon) | Deletes the client definition.

## Wireless Client History View

In the Wireless Client View, by checking "Wireless Client History View", you can view only clients that were associated with the APs on the floor map during the specified time period.
If the wireless client has an estimated location history, the client is displayed using Client Location Estimation History described below. If AWC does not have past estimates of an wireless client's location, then this view shows the Associated Client Roaming History. These display options may be mixed, so that the screen shows a mix of location estimation and roaming for wireless clients.

> Note

> > When you use Wireless Client History with the following wireless APs, please set the log severity of the wireless AP to "information(6)" or "debug(7)". If the log severity is set to higher (lesser value) than "notice(5)", this feature will not work.
> > The default value of the log severity of these wireless APs is "information(6)". If the wireless APs are not configured for logging, this function can still operate.
> > Affected AP models: TQ1402, TQm1402, TQ5403, TQ5403e, TQm5403, TQ6602, TQ6602 GEN2, TQm6602 GEN2, TQ6702 GEN2, TQm6702 GEN2
> > The log severity can be set in the severity of the Syslog client in the AP profile.
> > If you want to use the Wireless Client History View with the log function of the Syslog Client disabled, please change "Syslog Client" to "Enable" and "Severity" to "6 : informational" in the AP profile (the Syslog server IP address/host name can be a fictitious address), apply this AP profile to the AP, and then set "Syslog Client" to "Disable" in the AP profile and apply it again.

### Client Location Estimation History

The position is estimated every minute from the radio of the wireless client and displayed.
This display appears when all of the following conditions are met in the time period specified:

- The wireless client has connected to a Channel Blanket VAP.
- "Client Location Estimation History" is enabled in System Settings.
- Location information is calculated at least once by Wireless Client Location Estimation.

If any of these conditions are not met, Client Association Roaming History will be displayed instead.

> Note

> > When using the Client Location Estimation View, set the floor map dimensions (vertical / horizontal) correctly and match AP placement with the actual environment.

> Note

> > System clocks on all the managed APs and the server running the AWC Plug-in must be synchronized.

Section 1

Shows the wireless clients that have been connected to the AP on the map.
When you enter a maximum trace count and select a client from the list, the position of that client is drawn on the floor map.
The client's radio wave will be observed by the APs on the floor every minute, and if enough samples to calculate the location are obtained, the AWC plug-in will calculate the estimated location. The calculation may take several minutes after each observation.
Each estimated location is represented by a circle. The color of the circle represents the reliability of the location estimation (see the legend).
The order and direction of the movement are shown as a broken curve and an arrow head. The curve does not necessarily show the exact path the client moved.
You can hover over each circle to see estimation information as a popup balloon.

Table 12: Client Location Estimation Information
Item Name | Description
--- | ---
Name | Shows the Client Name if defined in the Client Definition List dialog box.
MAC Address | Shows the MAC address of the client.
Notes | Shows any comments entered in the "Client Definition List" dialog box.
Detected Time | Shows the time the client estimation location was detected.
Area Name | Shows the Area Name if the estimated client location is inside an area that has been defined on the "Edit Area" screen.
Estimation Location | Shows the coordinates on the grid of the floor map which the client is estimated to be in. The coordinates origin is the top lefthand corner, starting with "(0,0)".
Reliability | Shows the reliability, as the possible difference between the estimation and actual location, in metres.
Associating AP | Shows the device name of the AP the client is associated with.

Section 2

In the Client History List, "Refresh Timer" is disabled.

Table 13: Floor Map Client Location Estimation History List
Item Name | Description
--- | ---
Details | You can click to see Client Name and Notes, in addition to the default items of MAC Address and Hops. Clicking Details again returns you to the default non-detailed view.
X Client | Shows the number of clients that had been connected to the AP on the floor map during the specified time period.
Search Wireless Clients | Filter entries in the list by entering a partial string in the search box. The Search field lets you enter a partial string to match. The screen displays entries with that string in the "MAC Address" field. To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Filter by tag | Narrow down the list of wireless clients by client status. Associated: Lists the wireless clients that are currently associated. When selected, it is displayed in green. Disassociated: Lists wireless clients that have disassociated within 5 minutes. When selected, it is displayed in blue. Failed: Lists wireless clients that have failed to associate within 5 minutes. When selected, it is displayed in red.
"History View" checkbox | When unchecked, switches to "Wireless Client Location Estimation View" or "Wireless Client Association View", which displays wireless clients that are currently associated or have disassociated/failed to associate within 5 minutes.
Time Search (Start/End) | Specify a time period with start and end date/time. You can enter a date in "YYYY-MM-DD hh:mm" format or select a day on the calendar that appears when you click the field.
Maximum Trace Count | Specify the maximum number of hops to show. Only the specified number of the most recent hops will be displayed for each client.
Search | Search for clients from the list of clients that were associated to the AP on the floor map during the specified time period.
Wireless Clients
Checkbox | Lets you select wireless clients to be shown on the floor map. When you check a client, an icon, MAC address, and the position of the client are shown on the map. The latest estimated location is represented as the Client Icon (the laptop shape), and each older location estimation is drawn as a circle. The client's estimated trace is also depicted by a broken line. You can click on an icon on the floor map to see the probable circle based on the estimation reliability. You can hover over the icon to see the location estimation information.
MAC Address | Shows the MAC address of the wireless client. The background color of the MAC address also indicates the status of the wireless client. Green: Indicates that the last log is in an associated state. Blue: Indicates that the last log is in a disassociated state. Red: Indicates that the last log is in a failed state.
Hops | Shows how many times the client had its location estimated or had roamed between APs on the Map. If there is a disassociated/failed to associate log, the number of logs is displayed in parentheses after the hop count. For example, "10 (3)" represents 10 hops and 3 disassociated/failed to associate logs. Clicking on Hop Count shows the "Hops Detail" dialog box.
Icon | Displays the wireless client icon shown on the floor map. If the wireless client is currently associated: If a custom icon is defined for the MAC address of the relevant wireless client in the "Asset Management" screen of Vista Manager EX, the custom icon will be applied. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Disassociated wireless client is also represented by a laptop icon with a red X in the upper left corner.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.

Section 3

Shows the legend for the Associated Client View.
The color of each cell in the legend represents the reliability of the location estimation of clients shown on the map.
The legend can be made invisible or visible by using a checkbox in the floor map control section at the bottom of the page.

Section 4

In the Wireless Client View, "Drawing Mode", "Healthiness Icon", and "Power Limit" are irrelevant and disabled.

Table 14: Floor Map Control
Item Name | Description
--- | ---
Grid | Lets you enable or disable grid lines on the floor map. Checking this shows grid lines on the floor map.
Legend | Lets you enable or disable the legend. Check to display.
Details | Whether to display the Wireless Client List. Check to display.
Floor Area | If areas have been created on the floor map (using the Edit Area page), lets you choose whether to display the areas. Check to display.
Device Counter | On the top left of an area, indicates the number of registered APs that are arranged in the area.
Wall | If walls have been created on the floor map (using the Edit Wall page), this lets you choose whether to display the walls. Check to display.
Opacity | Specify the opacity of the floor map background image.

Section 5

Zoom In/Out buttons.
You can zoom in (+) or zoom out (-) of the floor map display. You can also use the mouse wheel scroll to zoom in or out.

### Wireless Client Roaming History

If the wireless client has never met the conditions for showing Client Location Estimation History, and therefore has no location estimation history entries, the Wireless Client Roaming History will be displayed instead.

Section 1

Shows the wireless clients that have been connected to the AP on the map.
When you check a client in the list, the floor map shows the history of the APs the selected client had connected to in the past.
If there is a disassociated or failed to asociate log at each point in time, hover the mouse pointer over the circle representing the assiciation to the wireless AP and information about the wireless client's disassociated or failed to associate log will pop up.

Table 15: Client Roaming History Disassociated/Failed to associate Log Information
Item Name | Description
--- | ---
Timestamp | Displays the time the wireless client disassociation log was received.
Type | Displays Disassociated or Failed to associate.
Content | Shows the content of the log entry.

Section 2

In the Wireless Client Roaming History list, the "Refresh Timer" is disabled.

Table 16: Floor Map Client Wireless Roaming History List
Item Name | Description
--- | ---
Details | You can click to see Client Name and Notes, in addition to the default items of MAC Address and Hops. Clicking Details again returns you to the default non-detailed view.
X Client | Shows the number of clients that had been connected to the AP on the floor map during the specified time period.
Search Wireless Clients | Filter entries in the list by entering a partial string in the search box. The Search field lets you enter a partial string to match. The screen displays entries with that string in the "MAC Address" field. To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Filter by tag | Narrow down the list of wireless clients by client status. Associated: Lists the wireless clients that are currently associated. When selected, it is displayed in green. Disassociated: Lists wireless clients that have disassociated within 5 minutes. When selected, it is displayed in blue. Failed: Lists wireless clients that have failed to associate within 5 minutes. When selected, it is displayed in red.
"History View" checkbox | When unchecked, switches to "Wireless Client Location Estimation View" or "Wireless Client Association View", which displays wireless clients that are currently associated or have disassociated/failed to associate within 5 minutes.
Time Search (Start/End) | Specify a time period with start and end date/time. You can enter a date in "YYYY-MM-DD hh:mm" format or select a day on the calendar that appears when you click the field.
Maximum Trace Count | Specify a maximum hop counts for each client to show on the map. When you specify the limit, only the specified number of the latest hops will be displayed for each client.
Search | Search for clients from the list of clients that roamed between the APs on the floor map during the specified time period.
Wireless Clients
Checkbox | Lets you select wireless clients to be shown on the floor map. When you check a client, an icon and the MAC address of the client are shown near the AP to which the client is associated. If the selected client roamed mutiple times between the APs on the map during the specifed time period, its most recent hop in the roaming history will be shown by the client icon. Earlier positions will be shown by circles. The client's roaming trace will be also depicted by a broken line. You can also see when the client was connected to the AP at the position by clicking a client icon or circles. Note The position of the icon does not represent the exact location of the client at the time. Icons are placed so they do not overlap with other icons in the history.
MAC Address | Shows the MAC address of the wireless client. The background color of the MAC address also indicates the status of the wireless client. Green: Indicates that the last log is in an associated state. Blue: Indicates that the last log is in a disassociated state. Red: Indicates that the last log is in a failed state.
Hops | Shows how many times the client had its location estimated or had roamed between APs on the Map. If there is a disassociated/failed to associate log, the number of logs is displayed in parentheses after the hop count. For example, "10 (3)" represents 10 hops and 3 disassociated/failed to associate logs. Clicking on Hop Count shows the "Hops Detail" dialog box.
Icon | Displays the wireless client icon shown on the floor map. If the wireless client is currently associated: If a custom icon is defined for the MAC address of the relevant wireless client in the "Asset Management" screen of Vista Manager EX, the custom icon will be applied. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Disassociated wireless client is also represented by a laptop icon with a red X in the upper left corner.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.

Section 3

Shows the legend for the Associated Client View.
Not used in the Wireless Client Roaming History View.

Section 4

In the Wireless Client View, "Drawing Mode", "Healthiness Icon", and "Power Limit" are irrelevant and disabled.

Table 17: Floor Map Control
Item Name | Description
--- | ---
Grid | Lets you enable or disable grid lines on the floor map. Checking this shows grid lines on the floor map.
Legend | Lets you enable or disable the legend. Check to display.
Details | Whether to display the Wireless Client List. Check to display.
Floor Area | If areas have been created on the floor map (using the Edit Area page), lets you choose whether to display the areas. Check to display.
Device Counter | On the top left of an area, indicates the number of registered APs that are arranged in the area.
Wall | If walls have been created on the floor map (using the Edit Wall page), this lets you choose whether to display the walls. Check to display.
Opacity | Specify the opacity of the floor map background image.

Section 5

Zoom In/Out buttons.
You can zoom in (+) or zoom out (-) of the floor map display. You can also use the mouse wheel scroll to zoom in or out.

### Wireless Client History (Detail)

Clicking "Details" at the top of the client list in "Client Location Estimation History" or "Wireless Client Roaming History" extends the list and shows additional information of the histories, if that information has been collected from the APs on the map.
In Wireless Client History List, the "Refresh Timer" is disabled.

Table 18: Wireless Client History List (Detail)
Item Name | Description
--- | ---
Details | You can click to see Client Name and Notes, in addition to the default items of MAC Address and Hops. Clicking Details again returns you to the default non-detailed view.
X Client | Shows the number of clients connected to the AP that is selected on the floor map.
Search Wireless Clients | Filter entries in the list by entering a partial string in the search box. The Search field lets you enter a partial string to match. The screen displays entries with that string in the "MAC Address" field. To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Filter by tag | Narrow down the list of wireless clients by client status. Associated: Lists the wireless clients that are currently associated. When selected, it is displayed in green. Disassociated: Lists wireless clients that have disassociated within 5 minutes. When selected, it is displayed in blue. Failed: Lists wireless clients that have failed to associate within 5 minutes. When selected, it is displayed in red.
"History View" checkbox | When unchecked, switches to "Wireless Client List (Detail)", which displays wireless clients that are currently associated or have disassociated/failed to associate within 5 minutes.
Time Search (Start/End) | Specify a time period with start and end date/time. You can enter a date in "YYYY-MM-DD hh:mm" format or select a day on the calendar that appears when you click the field.
Maximum Trace Count | Specify the maximum hop count (location estimation or roaming counts) to show on the map for each client. When you specify the hop limit, only the specified number of the latest hops will be displayed for each client.
Search | Search for clients from the list of clients that were associated to the AP on the floor map during the specified time period.
Checkbox | Lets you select wireless clients to be shown on the floor map. When you check a client, an icon and the MAC address of the client are shown near the AP to which the client is associated. If the selected client roamed mutiple times between the APs on the map during the specifed time period, its most recent hop in the roaming history will be shown by the client icon. Earlier positions will be shown by circles. The client's roaming trace will be also depicted by a broken line. You can also see when the client was connected to the AP at the position by clicking a client icon or circles. Note The position of the icon does not represent the exact location of the client at the time. Icons are placed so they do not overlap with other icons in the history.
MAC Address | Shows the MAC address of the wireless client. The background color of the MAC address also indicates the status of the wireless client. Green: Indicates that the last log is in an associated state. Blue: Indicates that the last log is in a disassociated state. Red: Indicates that the last log is in a failed state.
Hops | Shows how many times the client had its location estimated or had roamed between APs on the Map. If there is a disassociated/failed to associate log, the number of logs is displayed in parentheses after the hop count. For example, "10 (3)" represents 10 hops and 3 disassociated/failed to associate logs. Clicking on Hop Count shows the "Hops Detail" dialog box.
Client Name | Shows the Client Name if defined in the "Client Definition List" dialog box.
Notes | Shows any comments entered in the "Client Definition List" dialog box.
Icon | Displays the wireless client icon shown on the floor map. If the wireless client is currently associated: If a custom icon is defined for the MAC address of the relevant wireless client in the "Asset Management" screen of Vista Manager EX, the custom icon will be applied. If a custom icon is not defined to the MAC address, by default, the Vista Manager EX's Unidentified device icon (with a question symbol) will be applied. If the client does not yet appear on the Vista Manager EX's "Network Map" (for example, right after the client connected to the AP), or, if you are browsing on the AWC Plug-in in the Standalone mode, a note PC icon will be applied temporarily. Disassociated wireless client is also represented by a laptop icon with a red X in the upper left corner.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.

## Wireless Client Detail

Displays information about wireless clients that have associated with the managed AP or failed to associate to the managed AP.

> Note

> > Items of Basic Information, except for Connection Status, are displayed only when the wireless client is currently connected.

Table 19: Wireless Client Detail
Item Name | Description
--- | ---
Basic
Connection Status
Status | Displays the current status (at the time the screen is displayed) of the wireless client in question.
Last Connection Period | Displays the elapsed time for connection, connection start/end date and time when the wireless client was last connected to the managed AP.
Radio Status (Last updated: YYYY-MM-DD hh:mm:ss)
Channel | Displays connected channel.
RSSI | Displays the Received Signal Strength Identifier (RSSI, in dBm) from the client.
Tx Rate | Displays the data transmission rate (in kbps or Mbps) of the wireless client.
Device Information
IP Address | Shows the client's IP address.
MAC Address | Shows the device MAC address.
Associating AP Settings
Associating AP | Shows the name of the AP that the wireless client is associating.
SSID | Shows the connected SSID.
Security | Shows the security method of the wireless connection.
Mode | Shows the radio mode of the wireless connection.
History Information
Related Logs
X Logs | Displays the current number of relevant logs for the AP in question to be displayed.
Basic Information / Detail Information | Switches the contents of the list.
Search Log | Filter entries in the list by entering a partial string in the search box. The search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "Timestamp", "Type" or "Content". To remove the filter, delete the string from the Search field and press Enter.
Specified period | Check this box if you want to specify a specific period in the log history to be displayed in the list. When checked, you can specify the start and end date and time of a specified period manully or using the calendar control. Specify the period and click the "Search" button to reflect it in the list.
"Search" button | Searches the history of logs that match the criteria for the "Specified Period".
"Clear" button | Clears the filtering criteria entered in "Search log" or by "Specified Period".
Filter by tag | Lets you narrow down the events by their types, "Management Status", "Apply Configuration", "Maintenance", "AWC Calculation", "Report", "AWC System", "Wireless AP Unit", "Failed", "Associated", "Disassociated", "Multiple Connection Request", "WPA", "IEEE 802.1x", "RADIUS", "Handover", "DFS", "CB", "SC", "DCN", "Captive Portal", or "Others". If multiple items are specified, logs matching any of the filters will be displayed (OR search). By clicking "Clear filter", the filter will be back to unspecified.
Related Logs: Basic Information
Timestamp | Shows the date and time when the event occured.
Type | Shows the event type.
Content | Shows the content of the log entry.
Details | "Wireless AP Log Detail" dialog box will be displayed.
Related Logs : Detail Information
Timestamp | Shows the date and time when the event occured.
Type | Shows the event type.
SSID | Displays the SSID of the VAP from which the association or disassociation took place.
BSSID | Displays the BSSID of the VAP from which the association or disassociation took place.
Model Name | Displays the model name of the managed AP that detected the event.
Floor Map | Displays the name of the floor map where the managed AP that detected the event is located.
Details | "Wireless AP Log Detail" dialog box will be displayed.
Statistics Information
Wireless Connection Log Graph | The graph shows the number of wireless connection-related logs associated with the wireless client in question, as a stacked bar graph of connections, disconnections, and connection failures. By default, the period displays daily graphs for the last 5 days. Clicking on any of the date bars in the graph will display an hourly graph for that day, and clicking on any of the hour bars in the graph will display a five-minute basis graph for that hour. To return to a graph with a longer time period than the one currently displayed, click on the time period in the upper left corner of the graph.
Traffic Graph | The number of bytes received by wired connection (upper vertical axis), and the number of bytes sent by wireless connection (lower vertical axis), are displayed in a stacked bar graph. By default, the period displays daily graphs for the last 5 days. Clicking on any of the date bars in the graph will display an hourly graph for that day, and clicking on any of the hour bars in the graph will display a five-minute basis graph for that hour. To return to a graph with a longer time period than the one currently displayed, click on the time period in the upper left corner of the graph.

### Hops Detail

Displays information on the number of hops for selected wireless clients in the client location estimation history or wireless client roaming history for the specified period.
The title of the dialog will show the MAC address of the selected wireless client, as in "Hops Details [xx:xx:xx:xx:xx:xx]".

Table 20: Hops Detail
Item Name | Description
--- | ---
Used history for drawing | Displays the source of the historical information used to draw the floor map.
Hops | Shows how many times the client had its location estimated or had roamed between APs on the Map. If there is a disassociated/failed to associate log, the number of logs is displayed in parentheses after the hop count. For example, "10 (3)" represents 10 hops and 3 disassociated/failed to associate logs.
X Record | Displays the number of wireless client histories related to the wireless client in question.
Search History | You can search for the hop histories. The Search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "Hop", "Connection Period", "Associating AP", "Radio", "VAP" or "SSID". To remove the filter, delete the string from the Search field and press Enter. Note The search is case-sensitive.
Hop | Displays the hop order during the period.
Connection Period | Displays the duration of the connection at the corresponding hop. XXXX-XX-XX XX:XX:XX ~ ----: Displays the start date and time of the connection with the AP. ---- ~ XXXX-XX-XX XX:XX:XX: Displays the end date and time of the connection with the AP.
Associating AP | Displays the associating ap of the AP.
Radio | Displays the connected Radio band.
VAP | Displays the connected VAP number.
SSID | Shows the connected SSID.
Detail (magnifying glass icon) | Displays Wireless Client Log Detail of the events that occurred at the relevant time.
"Exit" button | Closes the Hops Detail dialog.

### Wireless Client Log Detail

Displays the selected log details for wireless client.

Table 21: Wireless Client Log Detail
Item Name | Description
--- | ---
Log Information
Timestamp | Shows the date and time when the log entry was received.
Importance | Shows the importance of the log.
Type | Shows the event type.
Content | Shows the content of the log.
Device Information
Wireless Client icon | Displays the icon used to represent the wireless client on the floor map.
MAC Address | Shows the MAC address of the wireless client.
Client Name | Shows the Client Name if defined in the "Client Definition List" dialog box.
NetBIOS Name | Shows the NetBIOS host name of the wireless client.
Related Information
Wireless AP | Shows the name of the AP which recorded the Log.
"Wireless AP Detail" button | Display the Wireless AP Detail screen for the relevant AP in a new tab or window in your web browser.
Floor Map | Displays the name of the floor map where the AP is located.
Floor Map Detail button | Displays the Floor Map Details [Wireless Status View] screen of the floor map where the relevant AP is located in a new tab or window in your web browser.
Radio / VAP / BSSID | Displays the Radio, VAP number, and BSSID of the relevant VAP for which the wireless client has associated, disassociated, or failed.
SSID | Displays SSIDs of VAP to which the corresponding wireless client has associated, disassociated, or failed.

04 Jul 2023 09:16