User Guide: Vista Manager AWC Plug-in version 3.10.0

# View AP Information

Wireless AP Status Detail
Wireless AP Log Detail
Wireless AP Detail

This section describes how to view AP information.

> Note

> > The status displayed for an unreachable AP is the status that was last collected.

## Wireless AP Status Detail

This page shows detailed information about an AP's management.
The page can be accessed by the following methods:

- Select "Wireless Monitoring" > "AP Status" > "Detail" (magnifying glass icon) in the rightmost column of the target AP.
- Select "Wireless Monitoring" > "Floor Map" > a Floor Map > an AP icon
- Select "Wireless Configuration" > "AP Settings" > "Detail" (magnifying glass icon) in the rightmost column of the target AP > "Wireless AP Status Detail" at the top of the Content section.

Table 1: Wireless AP Status Detail
Item Name | Description
--- | ---
Top of the Content section
Wireless AP Name | Shows "(AP name) [Wireless AP Status Detail]".
"Gear" icon | When you move your cursor over the "Gear" icon, "Get Technical Support Information" will pop up. Get Technical Support Information: The file for the technical support will be output. The "Technical Support Information" dialog displays the type of information contained in the technical support data. Check the "Agree to collect technical support information" checkbox and click the "Download" button to download the technical support information for the applicable wireless AP. The CSV filename is in the format of "vista_tech_support_(AP's IP Address)_YYYYMMDD-hhmmss.zip". This file is intended for use in troubleshooting and other situations where it is necessary to check internal information, please consult with our technical staff when using this feature.
Basic
"Wireless AP Detail" button | Opens the "Wireless AP Detail" page. This page shows you the detailed configuration applied to the AP. Refer to Wireless AP Detail for more information.
Management Status | Shows the management status of the AP.
Config Status | Shows the configuration status of the AP.
AP Profile | Shows the AP Profile for the AP. Clicking the link takes you to the "AP Profile Details" screen.
IP Address | Shows the AP's IP address.
MAC Address | Shows the device's MAC address.
Management Group | Shows the management group which the AP belongs to.
Assigned Firmware | Shows a target model name and version of the assigned firmware file. Note This is not necessarily the same as the "Current Firmware".
Use AMF for AP Provisioning | Shows whether the AWC Plug-in uses AMF guest device information to identify the AP.
Network Name | Shows the AMF network name to which the guest device AP belongs when "Use AMF for AP Provisioning" is enabled.
Area Name | Shows the AMF area name to which the guest device AP belongs when "Use AMF for AP Provisioning" is enabled.
Device Name | Shows the AMF parent device name to which the guest device AP is connected when "Use AMF for AP Provisioning" is enabled.
Port Number | Shows the port number on the AMF parent device that the guest device AP is connected to when "Use AMF for AP Provisioning" is enabled.
Model | Shows the device type of the AP.
Current Firmware | Shows the currently running firmware version of the AP. Note This is not necessarily the same as the "Assigned Firmware".
Serial Number | Shows the serial number of the AP. (TQ4400, TQ4400e, TQ4600 only)
System Uptime | Shows the uptime of the AP.
Last failed at | Displays the date and time when the wireless AP was most recently moved out of AWC Plug-in's control.
Floor Map image | Shows the configured floor map image.
Floor Map Name | Shows the name of the configured floor map. Clicking the link takes you to the Floor Map Detail page.
Memory Usage | Displays a graph of memory usage (in %) of the wireless AP for up to 2 days at 30 minute intervals.
Radio info
Wireless Status
Current Channel | Shows the channels used on Radio1, 2 and 3.
Bandwidth | Displays the bandwidth of Radio1, 2 and 3.
Tx Power | Shows the transmit powers of Radio1, 2 and 3.
Radar Detected Channel
Detected Channel | If a weather or military radar has been detected on a channel, displays that channel.
Time to be Available | Shows the time for the channel where rader is detected to be available again.
Wireless Client Information
Wireless Client List
X Client | Displays the current number of wireless clients related to the AP in question that are available for viewing.
Search Wireless Clients | Filter entries in the list by entering a partial string in the search box. The Search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "Client Name", "MAC Address", "IP Address", "SSID" or "Timestamp". To remove the filter, delete the string from the Search field and press Enter.
Specified period | Check this box if you want to specify a specific period in the wireless client's history to be displayed in the list. When checked, you can specify the start and end date and time of a specified period manully or using the calendar control. Specify the period and click the "Search" button to reflect it in the list. If unchecked, wireless clients detected within 5 minutes will be displayed.
"Search" button | Searches the history of wireless clients that match the criteria for the "Specified Period".
"Clear" button | Clears the filtering criteria entered in "Search Wireless Clients" or by "Specified Period".
Filter by tag | Lets you narrow down the wireless clients by their status, "Associated" "Dissasociated" or "Failed". If multiple items are specified, wireless client information matching any of the filters will be displayed (OR search). By clicking "Clear filter", the filter will be back to unspecified.
Type | The current status of the wireless client is represented by "Associated", "Disassociated", and "Failed".
Client Name | Displays the client names set in the "Client Definition List" in "Floor Map Detail [Wirelss Client View]".
MAC Address | Shows the MAC address of the wireless client.
IP Address | Shows the IP address of the wireless client.
Radio | Displays Radio 1/2/3.
VAP | Shows the VAP number.
SSID | Shows the SSID for the VAP.
Timestamp | Displays the date and time the signal was received from the wireless client.
Details | The "Wireless Client Detail" screen will appear in a new tab or window in your web browser.
Wireless clients
| Lists the number of associated/disassociated/failed clients per band and VAP. To the right of the title, the period counted in the list is displayed. The counting period is from 5 minute before to the time displayed on the screen. If Specified Period is checked in "Wireless Client List" above, the total period is dispalyed from the start time to the end time of the Specified Period.
VAP | Shows the VAP number.
SSID | Shows the SSID for the VAP.
Associated | Shows the number of clients in the VAP.
Disassociated | The number of disassociated clients per VAP is displayed.
Failed | The number of clients failed association per VAP is displayed.
Total | The total number of Associated/Disassociated/Failed clients is displayed.
History Information
Related Logs
X Logs | Displays the current number of relevant logs for the AP in question to be displayed.
Basic Information / Detail Information | Switches the contents of the list.
Search Log | Filter entries in the list by entering a partial string in the search box. The search field lets you enter a partial string to match. The screen displays entries with that string in one of the following fields: "Timestamp", "Type" or "Content". To remove the filter, delete the string from the Search field and press Enter.
Specified period | Check this box if you want to specify a specific period in the log history to be displayed in the list. When checked, you can specify the start and end date and time of a specified period manully or using the calendar control. Specify the period and click the "Search" button to reflect it in the list.
"Search" button | Searches the history of logs that match the criteria for the "Specified Period".
"Clear" button | Clears the filtering criteria entered in "Search log" or by "Specified Period".
Filter by tag | Lets you narrow down the logs by their types, "Management Status", "Apply Configuration", "Maintenance", "AWC Calculation", "Report", "AWC System", "Wireless AP Unit", "Failed", "Associated", "Disassociated", "Multiple Connection Request", "WPA", "IEEE 802.1x", "RADIUS", "Handover", "DFS", "CB", "SC", "DCN", "Captive Portal", or "Others". If multiple items are specified, logs matching any of the filters will be displayed (OR search). By clicking "Clear filter", the filter will be back to unspecified.
Related Logs: Basic Information
Timestamp | Shows the date and time when the event occured.
Type | Shows the event type.
Content | Shows the content of the log entry.
Details | "Wireless AP Log Detail" dialog box will be displayed.
Related Logs : Detail Information
Timestamp | Shows the date and time when the event occured.
Type | Shows the event type.
Related Information | May display information related to the event.
Details | "Wireless AP Log Detail" dialog box will be displayed.
Statistics
Wireless Connection Log Graph | The number of wireless connection-related logs associated with the relevant wireless AP is represented by a stacked bar graph of Associated, Disassociated, and Failed clients. By hovering the mouse pointer over the bars in the graph, the number of logs related to the wireless connection at the corresponding point in time will pop up. By default, the period displays daily graphs for the last 5 days. Clicking on any of the date bars in the graph will display an hourly graph for that day, and clicking on any of the hour bars in the graph will display a five-minute basis graph for that hour. To return to a graph with a longer time period than the one currently displayed, click on the time period in the upper left corner of the graph.
Traffic Graph | The number of bytes received by wired connection (upper vertical axis), the number of bytes sent by wireless connection (lower vertical axis), and the difference between the two are displayed in a line graph. Move the mouse pointer over a plot in the graph to see a pop-up display of the amount of traffic at that point in time. By default, the period displays daily graphs for the last 5 days. Clicking on any of the date bars in the graph will display an hourly graph for that day, and clicking on any of the hour bars in the graph will display a five-minute basis graph for that hour. To return to a graph with a longer time period than the one currently displayed, click on the time period in the upper left corner of the graph.

### Wireless AP Log Detail

Displays the selected log details for wireless AP.

Table 2: Wireless AP Log Detail
Item Name | Description
--- | ---
Log Information
Timestamp | Shows the date and time when the log entry was received.
Importance | Shows the importance of the log.
Type | Shows the event type.
Content | Shows the content of the log.
Device Information
Wireless AP Icon | Displays the icon used to represent the AP on the floor map.
MAC Address | Shows the MAC address of the AP.
Device Name | Shows the name of the AP.
Related Information
Floor Map Name | Shows the floor map name.
Floor Map Detail button | Displays the relevant floor map.
Radio / VAP / BSSID | Displays the Radio, VAP number, and BSSID of the relevant VAP for which the wireless client has associated, disassociated, or failed.
SSID | Displays SSIDs of VAP to which the corresponding wireless client has associated, disassociated, or failed.

## Wireless AP Detail

This page shows details of the configuration applied to the AP.
The page can be accessed by the following methods:

- Select "Wireless Configuration" > "AP Settings" > "Detail" (magnifying glass icon) (the rightmost column)
- Select "Wireless Monitoring" > "AP Status" > "Detail" (magnifying glass icon) (the rightmost column) > "Wireless AP Detail" (at the top of the page).

> Note

> > WDS Configuration is displayed only if you configured WDS on the AP-specific configuration page.
> > Display items in the TQ series differ between TQ4400e and TQ4600 when compared with TQ1402, TQm1402, TQ5403, TQ5403e, TQm5403, TQ6602, TQ6602 GEN2, TQm6602 GEN2, TQ6702 GEN2, and TQm6702 GEN2.

Table 3: Wireless AP Detail
Item Name | Description
--- | ---
Top of the Content section
Wireless AP Name | Shows "(AP name) [Wireless AP Detail]".
Basic Information
"Wireless AP Status Detail" button | Opens the "Wireless AP Status Detail" page. This page shows you the operational status of the AP, and the information of associated clients of the AP in details. Refer to Wireless AP Status Detail for more information.
"Edit" button | Opens the "Wireless AP Edit" dialog box.
Management Status | Shows the management status of the AP.
IP Address | Shows the AP's IP address.
MAC Address | Shows the device's MAC address.
Management Group | Shows the management group of which the AP belongs to.
Tag | Shows tags added to the AP when registered.
Assigned Firmware | Shows a target model name and version of the assigned firmware file. Note This is not necessarily the same as the current firmware. It may be different from the firmware that is currently running on the AP.
Use AMF for AP Provisioning | Shows whether the AWC Plug-in uses AMF guest device information to identify the AP.
Network Name | Shows the AMF network name to which the guest device AP belongs when "Use AMF for AP Provisioning" is enabled.
Area Name | Shows the AMF area name to which the guest device AP belongs when "Use AMF for AP Provisioning" is enabled.
Device Name | Shows the AMF parent device name to which the guest device AP is connected when "Use AMF for AP Provisioning" is enabled.
Port Number | Shows the port number on the AMF parent device that the guest device AP is connected to when "Use AMF for AP Provisioning" is enabled.
Floor Map image | Shows the configured floor map image.
Floor Map Name | Shows the name of the configured floor map. Clicking the link takes you to the Floor Map Detail page.
Configuration Information
"Edit" button | Moves to the AP-specific Configuration page.
AP Profile | Shows the AP Profile for the AP. Clicking the link takes you to the "AP Profile Details" screen.
CB Profile | Shows the CB Profile for the AP. Clicking the link takes you to the "CB Profile Details" screen.
SC Profile | Shows the SC Profile for the AP. Clicking the link takes you to the "SC Profile Details" screen.
DCN Profile | Shows the DCN Profile for the AP. Clicking the link takes you to the "DCN Profile Details" screen.
Emergency VAP | Shows whether the AP is using the emergency VAP when it's configured in the AP Profile.
Config Status | Shows the configuration status of the AP.
Username | Shows the username used to logon to the AP's management web interface.
Password | Shows the configuration status of the password used to logon to the AP's management web interface.
Wireless Configuration | Shows the configuration for each radio band. The displayed radio bands vary depending on the Profile Type of the AP Profile. Tri[11ac Wave2], Tri[11ac Wave2] with External Antenna (indoor configuration) Radio 1: 2.4GHz Radio 2: 5GHz (W52/W53) Radio 3: 5GHz (W56) Tri[11ac Wave2] with External Antenna (outdoor configuration) Radio 1: 2.4GHz Radio 3: 5GHz (W56) Dual[11ax], Dual[11ac Wave2], Dual[11ac], 11ac with External Antenna Radio 1: 2.4GHz Radio 2: 5GHz (W52/W53/W56)
Channel | Shows the configured channel.
Tx Power | Shows the configured transmit power.
WDS Mode | Shows the WDS configuration as either "Disable", "WDS Parent" (WDS Root AP) or "WDS Child" (WDS Satellite AP). Note This is only available for TQ1402, TQm1402, TQ5403, TQ5403e, TQm5403, TQ6602, TQ6602 GEN2, TQm6602 GEN2, TQ6702 GEN2, and TQm6702 GEN2.
AWC Tx Power Lower Limitation | Shows the minimum transmit power which can be configured by AWC functionality. This is in effect only when "Tx Power" is set to "Auto".
Stop Radio Transmission | When the radio is disabled, this item is shown as "Stop".
WDS Configuration
TQ4600, TQ4400e
WDS List | Shows a list of configured WDSs. You can view WDS parameters such as status (enabled/disabled), WDS interface, and security here.
Radio Transmission | Shows the status (Enabled/Disabled) of the WDS.
Radio Interface | Shows the radio band for use with the WDS. The displayed radio bands vary depending on the Profile Type of the AP Profile. Dual[11ac], 11ac with External Antenna Radio 1: 2.4GHz Radio 2: 5GHz (W52/W53/W56)
MAC Address | Shows the MAC address of the remote AP.
Security | Shows the security mechanism used for WDS connection. This is the security configured on the AP-specific configuration page's WDS Configuration section. When the security is "Static WEP", the following items are also displayed. Key Length: the WEP key length. Key Type: the WEP key generation method. Security Key (WEP Key): The WEP key is shown by asterisks. Clicking the "Eye" icon reveals the key string. Clicking it again returns the key string to asterisks. When the security is "WPA Personal", the following items are also displayed. SSID: The SSID (Network name) used for the WDS connection. Security Key (WPA-PSK): The pre-shared key for the WDS connection is shown by asterisks. Clicking the "Eye" icon reveals the key string. Clicking it again returns the key string to asterisks.
TQ1402, TQm1402, TQ5403, TQ5403e, TQm5403, TQ6602, TQ6602 GEN2, TQm6602 GEN2, TQ6702 GEN2, TQm6702 GEN2
WDS List | Shows a list of configured WDSs. You can view WDS parameters such as status (enabled/disabled), WDS interface, and security here.
Radio Transmission | Shows the status (Enabled/Disabled) of the WDS.
Radio Interface | Shows the radio band for use with the WDS. Radio 1: 2.4GHz Radio 2: 5GHz (W52/W53) Radio 3: 5GHz (W56)
WDS Mode | Shows the AP's WDS mode (role) as either "WDS Parent" (WDS Root AP) or "WDS Child" (WDS Satellite AP).
SSID | Shows the SSID (Network name) used for the WDS connection.
Security | Shows the security mechanism used for WDS connection. This is the security configured on the AP-specific configuration page's WDS Configuration section. When the security is "WPA Personal", the following items are also displayed. Security Key (WPA-PSK): The pre-shared key for the WDS connection is shown by asterisks. Clicking the "Eye" icon reveals the key string. Clicking it again returns the key string to asterisks. WPA Version: The WPA version used for the WDS connection. Either "WPA2" or "WPA2, WPA" Encryption Protocol: The encryption protocol used for the WDS connection. Either "CCMP" or "CCMP, TKIP". Management Frame Protection: Shows whether to use Management Frame Protection. Either "Enable" or "Disable". Broadcast Key Refresh Interval: Shows the interval to refresh the broadcast key that is sent to clients on the VAP.
Wireless Configuration Overview
Radio Transmission | Displays the status of radio transmission for each radio as either Enable or Disable.
Channel | Shows the channel setting for use on the radio.
Channe Bandwidth | Displays the bandwidth for each radio.
Tx Power | Displays the transmission power for each radio.
Candidate | Displays the candidates on the settings for each of the Channel and Tx Power.
Setting Source | Displays the type of profiles or AP individual configuration from which the current settings originated for each of the Channel and Tx Power.

04 Jul 2023 09:16