User Guide: Vista Manager AWC Plug-in version 3.2.0

# Backup and Restore AWC Plug-in System

Backup System Data
Restore System Data
Unregister AWC Plug-in
Restore
Re-register AWC Plug-in
Migrate Account Data from Previous Version's Backup

This section explains how to backup and restore the AWC Plug-in system.

> Note

> > Make sure that directories and files used for backup and restoration do not contain any multibyte characters.

## Backup System Data

System Data includes the AWC Plug-in's AP management configuration and system settings.

> Note

> > The following settings are not backed up because they are environment-dependent. Please re-configure manually according to your environment:
> > - Server PC's IP address
> > - Protocol (http/https) used for Server PC's management web interface
> > - Server Certificate

> Note

> > It does not contain Vista Manager EX's AMF device information, licenses, and the SNMP Plug-in's network management data.
> > Data managed by Vista Manager EX and the SNMP plug-in system should be backed up by a separate utility for each system.
> > Therefore, it is recommended that you also take backups for Vista Manager EX and the SNMP Plug-in when you backup AWC Plug-in system data.

> Note

> > It is recommended that you take a backup regularly.

1. From the Windows program menu, select "AT-Vista Manager EX", right-click "AT-AWC - Backup Restore" and click "Run as administrator".
2. The "AT-AWC Plug-in Backup and Restore Utility" dialog box will appear.
3. Select the "Backup" tab and enter a destination folder, a password (optional), and a comment (optional).
4. Choose whether to save logs to a file.
   Logs are not backed up to the backup file. If you want to view existing logs after an update, check "Save logs in a separate file" so that the logs are exported to a CSV file.
   By default "Save logs in a separate file" is not checked.
5. Click "Run".
6. Click "Yes" to the confirmation message.
7. After the backup process has finished, a dialog box which shows the backup is over will appear. Click "OK".
   A backup filename will be in the format of "config_atawc-X.X.X_BXX-YYYYMMDD-hhmmss.zip".
   If you checked "Save logs in a separate file", the logs will be exported to the file with the name in the format of "log_atawc-X.X.X_BXX-YYYYMMDDhhmmss.zip".

## Restore System Data

To restore system data for the AWC Plug-in, you have to unregister the AWC Plug-in from Vista Manager EX, restore its backup file, then re-register the Plug-in.

> Note

> > When Vista Manager EX starts for the first time after restoring the previous version's backup file, the AWC Plug-in will automatically apply the settings to the APs. Please note that this operation will temporarily stop wireless traffic.

> Note

> > If the disk space is insufficient when restoring the AWC Plug-in's backup file, the restore process will fail.
> > In such a case, make more free space on the disk by deleting unused files and perform the restore operation again.

> Note

> > The SNMP Plug-in service stops temporarily while the AWC Plug-in is being restored.
> > The SNMP Plug-in will automatically resume its operation after the AWC Plug-in's restoration is complete.

### Unregister AWC Plug-in

If you have registered the AWC Plug-in on Vista Manager EX's Plug-in Management page, unregister the Plug-in.

1. Select "System Management" from the main menu.
2. Click "Manage Plug-ins" from "Vista Manager EX" on the "About" tab.
3. Click "AWC Plug-in" on the plug-in list at the left side of the screen.
4. Click "Delete" at the bottom of the plug-in information on the right side of the page.
5. A confirmation message will be displayed in the "Delete Plug-in" dialog box.
   Click "Delete" again.

### Restore

1. To stop the AWC Plug-in server, select "AT-Vista Manager EX" > "AT-AWC - Stop Server" from the program menu.
2. From the Windows program menu, select "AT-Vista Manager EX", right-click "AT-AWC - Backup Restore" and click "Run as administrator".
3. Select the "Restore" tab and enter a backup filename, and a password if needed.
4. To restore system data from a backup file, check "Restore system information".
   System Configuration includes the following:
   - Database Setting
     - Maximum Memory Usage
   - Data Retention Period Setting
     - Associated Client History
     - Client Location Estimation History
     - IDS Report History
   - Network Map Setting
     - Wireless Client Update-Interval
   In addition, Client Location Estimation History data is also recovered from the backup file.
5. Click "Run".
6. Click "Yes" to the confirmation message.
7. After the restoration process has finished, a dialog box which shows the restoration is complete will appear. Click "OK".

### Re-register AWC Plug-in

1. Select "System Management" from the main menu.
2. Click "Manage Plug-ins" from "Vista Manager EX" on the "About" tab.
3. Click "Add Plug-in" at the top right of the "Plug-in Management" page.
4. Enter the AWC Plug-in's URL in the "Server URL:" field.
   - AWC Plug-in: https://localhost:5443/wireless_plugin

   > Note

   > > If you have changed the port of the AWC Plug-in service, specify the port number after the hostname and colon in the URL, for example "localhost:8443".

5. Click the "Test Connection" button.
6. When a response is received from the AWC Plug-in URL, the SHA1 and SHA256 fingerprints of the plug-in certificate will be displayed in the "Plug-in Certificate Fingerprints" field.
   Confirm the fingerprints and click "Save" to register the plug-ins.
7. Upon successful registration, "AWC Plug-in" will be added to the plug-in name list.
   The AWC Plug-in menu icon will be also added to the Vista Manager EX main menu.

### Migrate Account Data from Previous Version's Backup

AWC Plug-in Versions 2.4.1 and earlier store account information in a separate database from the Vista Manager EX database.
When you restore backup files created by these older versions of the AWC Plug-in to the newer version system, the account information for the plug-in is consolidated to the Vista Manager EX's account database.
When this happens, some items are automatically filled with the fixed default value as follows:

Table 1: How the account information is migrated from the old format to the new one.
Old Format AWC Plug-in's Account Information | -> | New Format Vista Manager EX consolidated Account Information | Comment
--- | --- | --- | ---
UserID | -> | Username |
Username | -> | Full Name |
|  | Email | Converted to the interim entry in the form of "Please.Update.This.Email.<User ID>@example.com"
Password | -> | Password | Initialized to "friend".
|  | Account Type | Set to "User".
|  | Permissions | Set to "Read Only".
|  | AMF Area | Set to "No Permission" for all areas.
Management Group | -> | Management Group | Existing settings are preserved except for "Default Wireless Group".
Country | -> | Country Code | Set to "None".
Language | -> | Language | Existing configuration ("English" or "Japanese") is preserved. Set to "English" if it is not configured.
Session Timeout | -> | Timeout | Initialized to 5 minutes.

28 May 2020 09:34